Skills And Abilities
We have mentioned that warehouse workers do not require a specialized formal qualification; however, people working in warehouses must possess the following skills and abilities.
Warehouse workers should be physically energetic since they perform tasks that require a lot of physical energy. For example, tasks like packing and shipping, organizing and managing stock, etc., demand physical energy.
They must possess excellent interpersonal skills. That’s because most of their duties and responsibilities involve speaking to people, especially when taking and delivering orders. Warehouse workers must therefore possess all it takes to be polite for the business’s good.
One of the critical abilities that warehouse workers should possess is paying attention to detail. The reason here is that they speak to a lot of clients. Therefore, they should be in a position to listen attentively so that they can fulfil the customers’ orders without making miscalculations somehow.
Warehouse workers handle many people from different backgrounds and statuses; they must have practical communication skills. Therefore, they must possess excellent skills in oral and written communication. It is also preferable that they have proficiency in several languages, native and foreign languages.
Warehouse workers must be skilled in stress management since they require so much multitasking and working for long hours. As a result, the long hours they work can become unnecessarily stressful. They should therefore be in a position to handle the stress at work.
Warehouse workers must be able to lift merchandise that weighs at least twenty-five (25) kilograms because the nature of the job of a warehouse worker requires lifting heavy things like bags of cement, iron sheets, jerrycans of paint, water tanks, among others.
Warehouse workers should have the ability to work with minimal supervision. They should be self-driven and able to prioritize time management skills. In business, leadership is good, but it can create anxiety among the workers when it is excessively done. So, warehouse workers must develop a working mechanism without being supervised most of the time. They should also have the real ability to work as a team. Most warehouse activities, such as packing boxes, placing orders in the area of delivery, stocking shelves, etc, require working as a team because the tasks become too many to execute by a single person. That’s why warehouse workers are encouraged to work in harmony with everyone else in the business area.
Warehouse workers must possess excellent hand-eye coordination to help them skip risks of occupational hazards. While they work, they should be very vigilant of any objects that may cause harm to their bodies—some merchandise like hoes, iron bars, water tanks, etc.
Warehouse workers must also possess time management skills. Warehouse activities such as processing and loading orders, packing and shipping require a lot of commitment in terms of time management.