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Pre/Post-Orientation and Returnee/Reintegration Orientation Training Curriculum/Syllabus

INTRODUCTION

Although there is increasing demand for domestic workers both in Uganda and abroad, the available workers lack the prerequisite practical skills to work in modern homes that are usually demanding for such services. This is particularly due to the fact that most of such workers come from poor households in rural areas with limited exposure to modern facilities and equipment available in most homes where they seek employment.  Migrant domestic workers further face challenges of culture diversity and language barriers.

Also, lack of formal institutions that provide apprenticeship skills has led to domestic work to be undervalued by the labour market resulting into low wages and poor working conditions. Employers are increasingly seeking workers who possess a mix of transversal and vocational or technical skills. For example, employers look for domestic workers who can clean the house, use various household appliances, manage gadgets, and take care of the elderly, children and persons with disabilities without close supervision.

Most of the young people seeking domestic work do not have the pre-requisite training.  While some are School drop-outs, others are University graduates who have pursued various professions but have failed to access employment.  These categories of people require a context specific training. However, there exist few services providers to offer such training.

The local domestic labour industry remains completely informal. The continuous invisibility and hidden nature of domestic work has left DWs isolated, unable to access information on their rights and institutions of redress.

There is need to setup a curriculum to skill domestic workers with adequate skills. This will help improve the skills and competencies of domestic workers both at home and abroad, ensure employers’ satisfaction, improve working conditions, and empower domestic workers, including Migrant Domestic Workers (MDW) to negotiate for good working and observation of their rights by the employers.

The Ministry of Gender, Labour and Social development passed new guidelines that require all migrant domestic labour recruitment agencies to offer mandatory pre-departure orientation training for migrant domestic workers.

Challenge(S)

There is currently a challenge of pre-departure training programs that tend to have a one-size-fits-all design. Gender responsiveness too is particularly important due to special challenges faced by young female domestic workers.

Further, only mandatory Female Migrant Domestic workers training exists. The none female migrant workers have no set or required training; yet challenges are to this other category are immense.

EXPLORER DUBAI LTD TRAINING APPROACH AND FRAMEWORK

We offer a clear set training, skill and gender specific programs through orientation training for migrant workers both domestic and non-domestic workers basing on a comprehensive training curriculum. The training curriculum provides migrant workers with new skills and competencies, including languages, workplace skills, and even entrepreneurial skills to enable them utilize their earnings responsibly.

Training classes are organized based of destination country, job/skills and gender.

In addition to the mandatory curriculum by the Ministry of Gender, Labour and Social Development (MGLSD), for female Migrant Domestic workers; we provide other life experience skills needed for migrant domestic workers and non-domestic migrant workers.

AIM OF OUR TRAINING

The curriculum is to build the skills and competencies of the Migrant Workers and make them psychologically ready for the challenges related with domestic labour employment.

OBJECTIVES

The Objectives of pre-departure orientation and training services are to: –

  • Introduce workers to the social, legal, and political norms as well as values of the prospective host country;
  • Assist workers understand the challenges of living in a foreign country;
  • Facilitate smooth cross-cultural adjustment and immersion;
  • Provide workers with basic job specific competencies;
  • Help workers understand their rights and obligations under the contract of employment;
  • Help the workers understand the obligation of the local recruitment companies to the foreign recruitment agencies;
  • Assist workers understand the available channels of redress;
  • Offer information on personal safety and protection (basic physical drills);
  • Provide financial education and mother home orientation services to returnees from oversees; and
  • Provide any other information/consultancy services as requested by the concerned.

We train in two major categories of Domestic Workers. The course is structured under two major themes. Each theme has different subjects trained in.

CATEGORY OF TRAINEES
  • Migrant Domestic Worker (MDWs). These undergo mandatory pre-departure orientation training
  • Non-Domestic Workers (MNDWs). For these we have our inhouse customized training.
SUBJECTS-GENERAL

We customize the subjects depending on the nature of work and country.

Pre/Post-Departure Orientation Subjects
  • Psych-Social, Culture & Social Orientation
  • Legal Aspects and Labour Market
  • Occupational Health & Safety at Work
  • First Aid
  • Hygiene (Personal Hygiene & Appearance)
  • Nutrition (Food Hygiene & Handling)
  • Housekeeping
  • Customer Care
  • Children, Elderly and PWD
  • Financial Literacy
  • Travel Guide
  • Basic Security
  • Physical Fitness and Drill
  • Basic Firefighting
  • Motivational and inspirational talks
  • Family planning
  • Pets management and appreciation
  • Flowering and gardening management.
Returnee/reintegration orientation subjects
  • Contract debriefs
  • Principles of doing a successful business/project
  • Viable and feasible investment/ enterprise options
  • Coping mechanism/challenges back home
  • Appreciation/Recommendation document
METHOD OF INSTRUCTION / DELIVERY

The methods of instruction through the course is as follows:

  • Lesson
  • Demonstration
  • Exercise
  • Discussion
GRADING/ASSESSMENT

The program is assessed in groups of five based on:

  • Physical presentation including smartness
  • Confidence
  • Teamwork
  • Demonstrations
  • Stress management

The programme curriculum is divided into two broad parts. The first one is theory, which accounts for 30% of the total hours/days required for each programme. The second is supervised practical training or work experience, which accounts for 70% of the total hours/days required for the programme.

The training requires hands on apprenticeship and is with local instructors.

The pass mark is 50%.

DAILY TIMETABLE

The program is assessed in groups of five based on:

  • Physical presentation including smartness
  • Confidence
  • Teamwork
  • Demonstrations
  • Stress management

The programme curriculum is divided into two broad parts. The first one is theory, which accounts for 30% of the total hours/days required for each programme. The second is supervised practical training or work experience, which accounts for 70% of the total hours/days required for the programme.

The training requires hands on apprenticeship and is with local instructors.

The pass mark is 50%.

DAILY TIMETABLE

A timetable is drafted to accommodate lesson plans and also manage the facilitators/instructor’s input. There are 45 periods of 45 minutes each per week for day activities. Week days run from Monday to Friday and weekends may be used to cater for time deficiencies and Personal Administration. The program is tabulated as follows:

S/NO. TIME DESCRIPTION
a 0600 – 0645Hrs Physical fitness
b 0645 – 0730Hrs Personal Administration
c 0735 – 0755Hrs Roll call / Register at parade
d 0800 – 0845Hrs 1st Period
e 0850 – 0935Hrs 2nd Period
f 0940 – 1025Hrs 3rd Period
g 1030 – 1100Hrs BREAKFAST
h 1105 – 1150Hrs 4th Period
j 1155 – 1240Hrs 5th Period
k 1245 – 1330Hrs 6th Period
l 1335 – 1435Hrs LUNCH BREAK
m 1440 – 1525Hrs 7th Period
n 1530 – 1615Hrs 8th Period
o 1620 – 1705Hrs 9th Period
p 1710 – 1810Hrs Physical Fitness
q 1810 – 1910Hrs Personal Administration
r 1910 – 2010Hrs Supper
s 2230- 0530Hrs Lights off

NB: This training programme is subject to change depending on need.

TRAINING PERIOD/ DURATION

Explorer Dubai Limited allocates Seven (7) days to both MDWs and MNDWs in order to achieve a comprehensive training that meets the job market competencies.

Half extra day shall be provided to those returnees for reintegration purposes.

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