Ethical Recruitment • Global Opportunities • Trusted Partnerships
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Explore the complete FAQ for Explorer Dubai Ltd covering job seekers, parents, foreign agencies, employers, domestic workers, and commission agents. Learn about ethical recruitment, deployment timelines, worker rights, contract terms, and verification of licensed agencies in Uganda.
Everything Ugandan job seekers need to know before working abroad
Requirements vary depending on the country, employer, and job category. Each job has its own specific criteria.
However, the minimum standard requirements include:
For job-specific requirements, please contact our team directly.
There is no fixed recruitment cost. Fees vary depending on the job and destination country.
Some jobs are completely free.
However, all candidates must cover the following basic mandatory expenses:
Requirement | Estimated Cost (UGX) | Approx. USD |
|---|---|---|
Passport | 252,300 | 70 |
Interpol/Police Clearance | 80,000 | 25 |
Yellow Fever Vaccination | 50,000 | 25 |
Medical Tests | 380,000 | 100 |
Uniform (T-shirt for airport) | 15,000 | 5 |
Note:
For domestic worker costs, please refer to Section B.
No. You can reach us directly via phone, WhatsApp, email, or by walking into our office.
We do not encourage the use of agents.
Recruitment fees are a global phenomenon recognized by the UN.
Many employers outsource their HR and hiring functions, creating external recruitment costs.
Key reasons include:
Uganda currently has ethical recruitment only for domestic workers going to Saudi Arabia, where the employer pays the recruitment fees.
At Explorer Dubai Ltd, we always strive to source low-cost or free jobs whenever possible.
All payments must be made ONLY to the company’s bank account or MTN MoMo Pay.
Explorer Dubai Ltd is not responsible for any payments made outside these channels.
Timelines depend on:
On average, travel takes 1 to 3 months after passing the employer selection process.
We only deploy workers to countries approved by the Government of Uganda.
Currently, most opportunities are in:
We are also working to expand into Europe and North America.
There is no evidence of widespread or systematic suffering among Ugandan workers in the Arab world.
However, domestic workers are a vulnerable category and require close monitoring.
Uganda has bilateral agreements with these countries to protect workers and resolve challenges.
Social media is largely unregulated, and many stories are:
Most genuine cases involve illegal migrants who traveled on visit visas and lack legal protection.
Legal migrants have clear rescue and support mechanisms.
Job categories change frequently depending on employer demand.
Check the Available Jobs section on this website or contact us directly.
Always ask if unsure.
Both male and female candidates are needed depending on job specifications.
Normally no.
However, we have partnerships with certain banks that offer migrant employment loans, subject to eligibility.
Not during the first deployment.
After about two years, depending on your salary and the country’s laws, you may apply for family sponsorship.
You must follow your contract terms and host country laws.
In many countries, your work visa is company-specific, meaning you cannot change employers freely.
Always seek guidance before making such decisions.
Interview dates, venues, and times are always indicated on the job advert.
Usually immediately, but not more than 14 days after selection.
Main Office:
Plot 3782, Lukadde Road, Namugongo–Kyaliwajjala, Kira Municipality.
We open branches or conduct upcountry interviews depending on demand.
Yes, but they are rare.
Europe and North America are potential markets, but they are still unfamiliar with Uganda’s labor potential.
We generally do not, because most expenses must be cleared before travel.
Yes, installment payments are allowed before travel.
This is usually a WhatsApp system error or a temporary suspension of our channel.
Some countries like UAE and certain European nations accept candidates below 21, but most prefer 21+.
Refunds are processed within 14 days.
Passports are issued by the Directorate of Citizenship & Immigration Control.
We can assist you with online application submission for free.
No.
We only process Ugandan nationals.
For other nationalities, we must partner with a licensed agency in their home country.
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Your child is entitled to a mobile phone, and you can communicate with them directly. For their productivity and safety, we advise calling outside working hours to avoid interrupting their duties.
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All procedures regarding repatriation, emergencies, and contract termination are clearly outlined in the employment contract. We encourage parents to review these terms to understand rights, obligations, and conditions that prevent breach by either party.
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Yes, refunds are possible. Terms and conditions apply, and all refunds follow the official company policy and regulatory guidelines.
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Deployment timelines depend on the job category:
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Yes, we can—subject to the recruitment timelines explained above.
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Yes. Our standard guarantee period is six months, except for domestic workers (maids), who have a three-month guarantee period.
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Absolutely. We honour all agreed commission schedules.
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Yes, we are fully committed to ethical, transparent, and compliant recruitment practices. It is a core value of our company.
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Yes, we can. In fact, we prefer working directly with employers for efficiency, transparency, and better worker management.
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Yes. Once timelines are agreed upon, we ensure timely delivery of qualified workers.
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We supply a wide range of categories, including semi-skilled, skilled, and professional roles. Semi-skilled workers can be supplied in large numbers. Full job categories are available on our website.
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Deployment timelines depend on the visa processing procedures of the receiving country. Some countries have fast processes, while others take longer.
Uganda’s official language is English, and it is widely spoken across the country.
Most workers have functional to strong English communication skills, depending on the job category.
Looking for reliable, well-trained Ugandan workers for your company?
👉 [Contact Our Recruitment Team]
👉 [Request a Workforce Proposal]
👉 [View Available Job Categories]
Answer:
Every candidate must undergo Interpol clearance, medical screening, and government approval before being allowed to travel.
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Yes—Uganda has a large pool of skilled and professional workers across multiple sectors.
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According to the United Nations, human trafficking is “the recruitment, transportation, transfer, harbouring, or receipt of persons by improper means (such as force, abduction, fraud, or coercion) for an improper purpose including forced labour or sexual exploitation.”
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Only use licensed recruitment companies in Uganda.
You can verify legitimate agencies on the Ministry of Gender, Labour and Social Development website:
👉 https://mglsd.go.ug/
If unsure, call or visit the Ministry for confirmation.
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Check for:
If still in doubt, contact the Ministry of Gender, Labour and Social Development for verification.
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According to ILO Convention No. 189, a migrant domestic worker is a person hired to perform household duties in the employer’s home. These duties may include cleaning, cooking, childcare, gardening, or other home‑care responsibilities.
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Yes. Domestic work is recognized globally as legitimate employment.
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Yes. Domestic workers have full human rights, just like any other person.
The United Nations states that human rights are inherent to all people regardless of race, gender, religion, nationality, or social status. These include:
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Domestic workers are expected to perform routine household duties. Some are hired for specific tasks such as cleaning or gardening. Detailed responsibilities are always outlined in the employment contract.
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Currently Saudi Arabia and Jordan. More countries may be added by the government over time.
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Running away is not recommended. Instead:
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Salaries are fixed through agreements between the Ugandan government and the receiving country.
Always check your employment contract for the exact amount.
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First, request payment from your employer.
If unresolved, report to your local office, foreign partner agency, or Ugandan agency.
Failure to pay salary is a breach of contract.
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Typically two years.
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Yes. Leaving before contract completion is a breach of contract and may result in:
Even with a new passport, re‑entry is blocked because biometric data (fingerprints and facial recognition) is used.
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Yes. Medical insurance is mandatory for all workers. If you do not receive it, report immediately.
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Only with:
You may also involve the Uganda Embassy if needed.
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Common issues include:
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Take the following steps:
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It is free.
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A minimum of two months.
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It is a mandatory full medical examination approved by the Gulf Cooperation Council (GCC). All required tests must be passed before a visa is issued.
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Your sponsor is your employer.
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No. Such relationships are strictly prohibited and may lead to deportation.
If a child is born, the employer’s family may retain the child under local laws.
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Yes, it is optional and depends on your personal beliefs.
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Yes. Completing your contract is a requirement for renewal. Employers often renew at higher pay if satisfied with your performance.
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The contract completion rate is approximately 97%.
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Anyone can refer business. Referrals may be one‑off or through established commission agents.
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Any employer, potential employer, or individual who can provide job opportunities.
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Yes. Referring employers you know helps us close the deal more efficiently, as your influence strengthens the referral.
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Commission is 10% of the recruitment fees, net of local taxes.
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You choose the payment method. Options include international money transfers or any other legal and convenient method.
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Commission is paid immediately after the employment visa is issued.
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That is perfectly fine. Simply inform us early enough before the commission is processed.
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There is no limit. You can refer as many opportunities as possible, and commission will be paid accordingly.
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This can be discussed. Special arrangements may be considered depending on the nature and volume of the referral.
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Yes. We welcome all legitimate business referrals regardless of the source.
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No. Referrals are not restricted by country or job category.
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Yes. You may refer as many employers or job opportunities as you can.
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Yes, you may be contacted to help finalize the deal. Your influence is valuable because the referral is based on your relationship with the employer.
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