Overview

Anyhow, What Is A Receptionist?

A receptionist, also called an administrative assistant, manages your organization’s front desk daily on all working days. They receive visitors and lead or direct them to the offices they are visiting. They also handle incoming calls and emails, especially general inquiries. To assist visitors and guests and promptly answer their queries by providing clear information, guidance, and directions needed; to provide administrative support and ongoing general assistance in the office, including document collection, delivery, photocopying, and filing, ensuring performance is as per the company’s adopted policies and procedures.

They do it on behalf of your organization.

What Other Tasks Do Our Receptionists Perform?

1. In addition to greeting and directing visitors to the offices of their choice, receptionists, particularly ours, perform the following tasks:
2. They clean and organize the reception area, including dusting the counter tables. In addition, they are always on the lookout for any trash that might have been left around the reception area.
3. Also, our receptionists answer some questions that a visitor may ask. Lastly, our receptionists give customers basic and correct information about the company, whether they call or come in person.
4. They politely ask visitors to follow the basic rules of the organization, especially safety measures such as sanitizing hands, etc.
5. handles the main reception desk by answering telephone calls, directing visitors and guests, and answering their inquiries while relaying clear messages and information as appropriate.
6. ensures the comfort of all visitors, guests, and applicants waiting in the main reception area, provides them with refreshments, and escorts them to the required office if needed.
7. collects and promptly delivers documents, stationery, and messages within the office in a timely and efficient manner.
8. Provides continuous support in maintaining a safe and tidy reception area and workplace; operates office equipment in compliance with procedures.
9. Assists the HR team and other departments, if needed, in the compilation, photocopying, filing, and safekeeping of documents in order to optimize workflow in the respective departments.
10. co-ordinates with courier and postal agents for the collection and delivery of documents. Receives, sorts, and distributes incoming mail and courier packages to the different departments as required. maintains a delivery log book for all postal and courier transactions.
11. provides general, non-technical information in response to queries from the public.
12. maintains a log of all outgoing calls (international connections).
13. assists all departments by operating fax machines, preparing outgoing couriers, and posting packages when instructed to do so.
14. maintains a visitor’s register and/or enters appointments on an automated system if needed.
15. executes any other tasks as assigned by the supervisor or manager.